Review Inbox
Stop opening six apps each morning. Kureview collects reviews from Google, Facebook, Zomato, Justdial, Swiggy, Tripadvisor, Practo, Booking.com and MakeMyTrip, plus private feedback, into one queue your managers can clear before the lunch rush.
Food was good but waited 45 minutes on Sunday. Nobody updated us.
Misal was spicy in the right way. Staff remembered our order.
Good thali, parking is a struggle in the evening.
Hosted my parents' anniversary here. Lovely team.
Taste is fine, the AC was not working at lunch.
“Food was good but waited 45 minutes on Sunday. Nobody updated us.”
Rohan K. · Branch 2 · Baner
What it does
One queue, every source
New reviews appear within minutes of being posted, with the platform, branch, rating and reviewer in a single row.
Filters that match how you work
Slice by branch, platform, rating, date, language or a word like “parking”. Save filters for each manager.
Assign to the right person
Reviews route to the branch manager automatically. Owners can reassign, add a note or take over a reply.
Status you can trust
Needs reply, draft ready, waiting for approval, replied. Nothing slips through because two people thought the other had it.
Full customer history
See if the same person reviewed before, at which branch, and how you replied last time.
Reads mixed languages
Reviews in English, Hindi, Marathi and Hinglish are understood, tagged and searchable side by side.
How it works
Review arrives
A customer posts on Google or Zomato. It lands in the inbox, tagged with branch and rating.
Sorted by urgency
1 and 2 star reviews and words like “hygiene” or “refund” go to the top of the queue.
Draft is waiting
The AI Reply Writer has a draft ready, so the manager reads, edits and approves.
Marked replied
The reply is posted to the platform and the Branch Board counts the reply time.
A closer look
Open any review in the inbox and the AI Reply Writer has already prepared a reply in the customer's language. Approve it as is, edit a line, or write your own.
Food was good but waited 45 minutes on Sunday. Nobody updated us.
On a real day
Restaurant owner, 3 branches
“I find out about bad reviews from my friends, a week later.”
Every review from every branch lands in one place. Urgent ones are flagged and assigned to the branch manager the minute they arrive.
No review older than a day without a reply
Clinic front desk
“Practo, Google and Justdial each have their own login. Nobody checks Justdial.”
The front desk clears one queue twice a day. Doctors only see the reviews that mention them.
One login for every listing
Salon chain manager
“Two of us replied to the same review. It looked careless.”
Each review has an owner and a status. Drafts wait for approval, so two people never reply twice.
One clear reply per review
Questions
Google Business Profile and Facebook reviews usually appear within a few minutes. Listings added by link, such as Zomato or Justdial, are checked several times an hour.
Yes. When you connect a listing, Kureview imports your past reviews so the Theme Finder and Branch Board have history from day one.
For Google Business Profile and Facebook, replies post directly. For other platforms, Kureview copies the approved reply and opens the review page so a manager can paste it in one step.
You choose. Branch managers see their branch, area managers see their region, and owners see everything.
Works with
New review · just now
Be the business that answers. Connect up to 3 branches and reply to your first review within the hour.
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