Café
“People tell the waiter it was fine, then write something else online.”
A table card lets guests share small things quietly, like loud music or a wobbly chair, while they are still seated.
Fixes made before the bill arrives
Feedback Links
Let customers tell you directly.
A QR code on the table, the bill or the reception desk opens a short form that takes about twenty seconds. The message goes straight to the branch manager, and every customer can also post a public review if they wish.
- 20 sec
- typical time to fill the form
- 3
- form languages
- Per branch
- QR codes and links
Feedback Links · Branch 1
Table card · Branch 1
How was your meal?
Scan, takes 20 seconds
kure.page/kothrud-kitchen-1
Kothrud Kitchen, Kothrud
How did we do today?
The paneer was great. Music a little loud near the window.
Send to the manager
You can also post a public review on Google.
Private
“Paneer was great. Music a little loud near the window.”
Private feedback · Branch 1 · Kothrud
What it does
Inside Feedback Links.
QR codes per branch
Download print-ready codes for table tents, bills, reception desks and delivery bags.
Short links to share
Send the link on WhatsApp after a service, an appointment or a delivery.
Forms in three languages
Customers pick English, Hindi or Marathi. Four faces, one optional comment, done.
Lands in the same inbox
Private feedback sits next to public reviews, tagged with branch and themes.
Public review option for all
Every customer, happy or not, sees a link to post a public review on Google or your chosen platform.
Ready to print
Branded table cards and counter stands in A6 and A5, with your logo and branch name.
How it works
From a table card to a fix.
- 01
Customer scans
The QR on the table opens the form for that exact branch.
- 02
Shares how it went
Four faces and an optional comment, in the language they prefer.
- 03
Manager hears it
The message lands in the inbox, and concerns trigger an alert to the manager.
- 04
Reply and fix
The manager replies privately, and the theme is counted in Theme Finder.
A closer look
Private feedback, public reviews, one inbox.
Feedback from your QR codes appears in the Review Inbox alongside Google and Zomato reviews, so managers handle everything in one place.
- Marked as private so it is never posted anywhere
- Same themes and alerts as public reviews
- Reply to the customer privately
Inbox · All sources
Search reviews, names, dishes
All platforms3 branchesNeeds reply 7Urgent 1RepliedAll
- GoogleBranch 2 · Baner
Food was good but waited 45 minutes on Sunday. Nobody updated us.
Urgent4m - ZomatoBranch 1 · Kothrud
Misal was spicy in the right way. Staff remembered our order.
Draft ready18m - JustdialBranch 3 · Aundh
Good thali, parking is a struggle in the evening.
Draft ready1h - FacebookBranch 1 · Kothrud
Hosted my parents' anniversary here. Lovely team.
Replied3h - GoogleBranch 2 · Baner
Taste is fine, the AC was not working at lunch.
Replied5h
On a real day
What changes at the counter.
Car service centre
“We only hear from customers when something goes very wrong.”
A link is sent on WhatsApp after every delivery. Most customers answer within the hour.
Feedback from most deliveries, not just the angry ones
Clinic front desk
“Patients feel awkward complaining at the reception.”
A QR at the desk lets patients mention waiting time or billing privately, and the clinic manager follows up.
Concerns heard in private, the same day
Honest reputation and responsible AI
Feedback Links follow platform rules, by design.
- Review requests go to all customers, not only happy ones, following Google and platform policies.
- Every customer who fills the form sees the option to post a public review, whatever they rated.
- Kureview never writes, buys or posts fake reviews, and never hides or removes genuine ones.
- Feedback is encrypted, visible only to your team and never sold.
Questions
About Feedback Links.
Is this review gating?
No. Review gating means asking only happy customers to post publicly. Kureview shows every customer the same option to post a public review, whatever rating they choose.
Can customers stay anonymous?
Yes. Name and phone number are optional. If a customer leaves contact details, only your team can see them.
Can I customise the questions?
You can add up to two short questions, such as which staff member served them, and choose which platform the public review link points to.
Do I need to print anything?
Only if you want table cards. Links work on WhatsApp, SMS, email receipts and booking confirmations.
Works with
Review InboxEvery platform, every branch, one queueAI Reply WriterDrafts in your tone, approved by managersTheme FinderWhat customers keep saying, and what is risingBranch BoardRatings and response times side by sideAlertsUrgent and negative reviews, the minute they landReputation ReportsMonthly reports owners actually read
New review · just now
Somewhere today, a customer is writing about you.
Be the business that answers. Connect up to 3 branches and reply to your first review within the hour.
Your reply: